We take pride in our customer service
Working With Us
Our first port of call is to discover what you’re looking for. We want to find out as much information as possible about your ideas to ensure we deliver perfect results. If you’re able, we ask new clients to send us across an image of your existing space, basic measurements and images of things you like for your new project. Once we understand what you’re looking for, we’re able to give you an estimate for the cost of the project.
After this, we usually meet with you in your home, or on site, to discuss ideas. From this we’ll establish a basic scheme and layout and then email you a full quotation with no obligation to proceed. If you decide to work with us we will require a deposit of 10% to book your project into our schedule.
Once your job is booked-in we will arrange a meeting to finalise ideas and plans, working closely with you on every detail of the project until you’re 100% happy.
A further 40% will need to be paid two weeks prior to manufacture. The balance will be paid on completion.
The design process is sometimes quick and simple but can require time and patience. We believe in good communication in order to get things right first time. The end result is the common goal and we will make the journey with you to reach it. We take aftercare seriously and are on the end of the phone to answer any questions and offer advice on how to maintain your products.
Full Design Service
We offer a full design service for all our kitchens, furniture and joinery and enjoy working closely with clients to create inspiring, yet practical spaces. Our team of expert designers use the latest, specialist CAD software for cabinetry and joinery and provide clients with high-rendered visuals for all projects.