Cookies & Privacy

Privacy Policy

This privacy policy sets out how Bath Bespoke uses and protects any information that you give Bath Bespoke when you use this website, contact us via email, social media, telephone or in person. We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified, then you can be assured that it will only be used in accordance with this privacy statement.

What we collect

We may collect the following information:

  • Full Name
  • Email Address
  • Address
  • Phone Numbers
  • Information about the products/services we have provided to you
  • Photographic images relating to projects and installations
  • Details of emails and other electronic communications we have sent to you/you have sent to us
  • Website usage information, collected using cookies

What we do with the information

We require this information to contact our customers, send emails, carry out our services and to take payments.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect. Bath Bespoke does not retain any customer information collected for longer than is necessary.

Whom we share your details with

We work with partners and suppliers for the purposes of completing tasks and providing services to us, or to you on our behalf (for example, the use of a courier to deliver products to you). However, when we use third party service providers, we only share the personal information that allows them to provide their services to us or to facilitate them providing their services to you. We never share personal information without your consent. We will not sell, distribute or lease your personal information to third parties.

We use MailChimp to deliver some email updates. Please refer to MailChimp’s privacy policy for further information. The emails sent may contain tracking pixels. The pixel is embedded in emails and allows an analysis of the success of online marketing campaigns. Because of these tracking pixels, we may see if and when you open an email and which links within the email you click. We use this information to adapt the content of future emails to the interests of the user. To unsubscribe from these emails, please click the unsubscribe link at the bottom of any of our communications.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites. When you link to any other websites you should read their own privacy policies.

Controlling your personal information

You may request details of personal information which we hold about you. If you would like a copy of the information held on you please write to info@bathbespoke.co.uk. If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible at info@bathbespoke.co.uk. We will promptly correct any information found to be incorrect.

Website

If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Bath Bespoke’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please exit our website.

The content on Bath Bespoke’s website is for your general information and use only. It is subject to change without notice. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable.

This website contains material which is owned by or licensed to us. This material includes but is not limited to, the graphics and photography. Reproduction is prohibited without prior consent.

It’s likely that we’ll need to update this Privacy Notice from time to time so please check this page occasionally to ensure that you are happy with any changes. By using our services you agree to be bound by this Policy. This policy is effective from 24th May 2018.

Cookie Policy

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. For further information visit www.aboutcookies.org or www.allaboutcookies.org.

Consent for cookies

You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. Though be aware that some sites may rely on cookies to function properly. Google has also developed a browser add-on that allows you to turn off Google Analytics completely for your browser: https://tools.google.com/dlpage/gaoptout?hl=en

Google Analytics

Like many websites, we use Google Analytics to measure how the site is used. The information we obtain from our use of cookies will not usually contain your personal data. While we may obtain information about your computer or any other electronic device which you use to access our website, such as your IP address, your browser and/or other internet log information, this information will not usually identify you personally. The system also uses cookies to build aggregated data such as the numbers of pages you read, the numbers of visits referred by each major search engine and to distinguish between new visits and repeat visits.

This website does not use any other cookies.

The information gathered relating to our website is used to create reports about the use of our website. Google’s privacy policy is available at https://www.google.com/policies/privacy/.

Other third-party cookies

Some articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. As such, these websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content. These third-party suppliers are responsible for the cookies they set on our site. If you want further information please go to the website of the relevant third party.

If you continue without changing your settings, we’ll assume that you are happy to receive all cookies on the website. However, you can change your cookie settings at any time.